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Packages are generally dispatched within 1 days after receipt of payment and are shipped via Australia Post Parcel Post service with tracking and drop-off without signature.
We provide a great value FREE delivery on all orders throughout Australia and New Zealand.
Orders are usually delivered within 2-5 business days by Australia Post Parcel Post service with online Tracking .
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Auspost Tracking number is provided and the package can be tracked from below Auspost website.
During the order,you have option to choose Express post ,which if chosen your order will be Express posted to you using Australia Post Express Post service which is next day delivery.
Orders are usually processed within 24 to 48 hours.
If your product is defective, please contact us immediately.
Returns are accepted within 15 days of the date you purchased the item. All original packaging must be included. Items will be fully inspected before a refund is issued. There will also be a 15% restocking fee. You will be responsible for shipping costs back to SingMasters.
We now ship WORLDWIDE! – this service is via Australia Post using their Registered Post International or Pack and Track International Service
All orders are padded and packed carefully in order for you to receive them in the same condition they left our premises; in perfect condition. Orders are shipped Monday – Friday (excluding Australian Public Holidays)
You will receive an email to tell you when your items have been shipped. Please check your spam or trash folders if you haven’t received this email.
* If paying by credit card, your statement will show the transaction in Australian Dollars. Orders processed by Paypal will remain in your chosen currency
* Free shipping promotions do not apply to international orders
Cost is flat AUD $39 dollars for International shipping WorldWide
Our shipping charges do not include duties or taxes. By law we are required to disclose the full value of the package contents. Please check with your local customs office for detailed information.
These services takes approximately 7-10 working days however please allow up to 14 working days.
For more information on Australia Post Delivery Times please visit: http://auspost.com.au/apps/international-post-guide.html
*Delivery times are to be used as a guide only. These time frames exclude weekends and Australian National Public Holidays.